How to Conquer Your Fear of Giving a Presentation (Part 5 of 5)
Conducting a Questions and Answer Session
Conducting a question and answer session can be the most challenging part of your presentation. The speaker does not have control over what questions may be asked and is handing over some control of the presentation to the questioner. However, through proper preparation, you can manage the Q and A session with confidence.
First, when developing your presentation, it is important to ask yourself what questions might be raised, then prepare and practice your response as you would your presentation. During your presentation when questions are asked, use active listening skills: walk toward the questioner and square up, lean forward and face the person. Acknowledge the speaker, thank them and repeat the question for the group. Stay calm, in control and do not be defensive. If this is a question you anticipated, you should have no problem with a response. If you did not expect the question, you have four options:
- Answer the question the best you can.
- Admit you don’t know.
- Offer to find out.
- Field the question to the audience (allow others to answer).
Be sure to satisfy the questioner but consider the entire audience. If you cannot do both, suggest to the individual that the two of you continue the discussion after the presentation. If you want to have a very polished question and answer session, be prepared with a closing statement, just like you would with your presentation.
Conclusion
Some individuals are more comfortable giving presentations than others. Fear is normal but can be managed if you prepare, practice, and manage your performance. Remember, your audience wants you to succeed. You don’t have to be a great speaker on your first speech. Make it a goal to improve each time you speak: 1% better, 100% of the time!
If you would like to further your education in public speaking, I would recommend joining a Toastmasters club. Toastmasters International is committed to developing the communication and leadership skills of its members. You can find a Toastmasters club near you through their website.